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Tesco Customer Satisfaction Survey

tescoviews.com - Tesco Customer Satisfaction Survey

Tesco Customer Satisfaction Survey PrizeTesco

  1. A £1,000 Tesco gift card

Tesco Customer Satisfaction Survey Sweepstakes Rules

  1. The sweepstakes is only open to legal residents of UK who are over the age of 18.
  2. No purchase is necessary.
  3. Only one survey entry is allowed per household per week.
  4. Prize must be accepted as offered and is non-transferable. There are no cash alternatives.

Tesco Customer Satisfaction Survey Usability Report

  1. PC/Notebook usability rating: 4/5. Less than 10 steps, 1 open question and a receipt is needed.
  2. Tablet usability rating: 3/5. 1 open question and you need to enter survey information.
  3. Smartphone usability rating: 2/5. You are not recommended to finish Tesco customer survey via smartphone, and it may take you more than 20 minutes to finish it.

Tesco Customer Satisfaction Survey Entry

  1. Online. Visit Tesco survey official site to enter.
  2. Telephone. Call 08000 517 445 or 0800 051 7444 to take part in the survey. Please note that mobile phone charges may apply.

Tesco Customer Satisfaction Survey Step by Step Guide

  1. Visit Tesco customer satisfaction survey official site
  2. Enter the 4 digit code from your card/receipt into the box
  3. Click on the "Enter" button to continue
  4. Answer some easy questions based on your own shopping experience, such as "What was the date of your recent visit" and so on
  5. Rate satisfaction about your recent visit to Tesco on a scale of 1 to 4 where 1 is strongly agree and 4 is strongly disagree. For example, rate your satisfaction with the cleanliness of the store
  6. Tell your experience at checkout and answer questions like "What type of checkout did you see?"
  7. Provide some of your personal information, including your age, gender and the number of people live in your household
  8. If you would like to enter into a prize draw to win £1,000, please input your full name, telephone number, email address and clubcard number

More Information about Tesco
Founded nearly a century ago, Tesco now is one of the world's largest retailers with operations in 14 countries. After Walmart, it is the second-largest retailer in the world measured by profits.

Tesco provides customers with great gift cards, offering a fantastic choice to suit a range of needs. Choose from a variety of designs and brands and once you 've picked the card you like, give it to your friends and let them choose what they really like.

About Tesco Customer Satisfaction Surveytescoviews.com - Tesco Customer Satisfaction Survey
Survey Website: tescoviews.com
Survey Incentive: A £1,000 Tesco gift card
Host Website: empathica.com
Marketing Support: Empathica

How does the service help you?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 3.7/5 (7 vote casts)

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10 comments on “tescoviews.com - Tesco Customer Satisfaction Survey

  1. Lynne Helmkay says:

    I went to my local Tescos and the bargains on that day were brilliant. The store is always clean and well stocked and the staff are always helpful.

  2. Chris says:

    Tesco baguely.... once again terrible service. waited ages at fish counter, when i was served i felt id really been an inconvenience. Self service tills, not a hard job but you seem to be paying people to talk to there friends and ignore the red flashing light above. i am tired of having to shout some one to deal with problems. If i shop at night the language of your shelf fillers leaves a lot to be desired. yes of course ive heard swear before, i have also worked in public places and would not dream of using such choice Anglo Saxon words. Will be taking my business over the road from now on, at least i get service with a smile!

  3. A Bayley says:

    I shop at Tesco Extra in Shirley and wanted to upgrade my mobile. I had a new handset but encountered a few problems and contacted your technical dept but they were unable to resolve the problems. I returned to the Shirley branch determined to cancel my contract but a young man named Angus talked me through the problems, explained in detail applications and how to use them on my particular handset. I would like to thank Angus for all his help and patience and would like Tesco to acknowledge that Angus is a very polite, courteous and extremely helpful young man. They could do with more staff like this young man.

  4. Joanne neal says:

    Hello Tesco
    I'm very disappointed with you. Today I did my shopping at your Amersham store in Buckinghamshire and whilst browsing around the store I came across a refrigerated end unit which had signs all over it for your meal deal. Naturally, after deciding to try your meal deal, I chose a main, 2 sides and a desert. On returning home I checked my receipt and found that I had paid for the items individually ( it was not in the multibuy savings). So either it wasn't recognised at the checkout or you have very slyly put other items in the same refrigeration unit which is covered in meal deal signs !!! Which ever is the reason. It is not acceptable. I have been a loyal customer to Tesco for many many years but I fear this will change if nothing is done about my complaint.
    You have my email address and I expect a very quick response from you. A meal that should have cost me £7 has in fact cost me £11.10. I'm concerned that mistakes with my bill and false advertising may have gone unnoticed in the past but will not in the future, if indeed I shop with you again.

  5. ishak bahman says:

    every things is good price not like before 2years ago you dont need to go to asda you can found every things in tesco

  6. Caren roberts says:

    I love shopping in tescos good food and cheap.

  7. Vera Talbot says:

    Cashier failed to remove security tag from DVD. I was stopped by security man. Despite showing my receipt he insisted it was receipt from yesterday! YOU NEED TO TRAIN EMPLOYEES TO READ!

  8. Margaret Knowles says:

    Yesterday on the 17th of February I visited Tesco opticians eye test ordered two pair of glasses,one pair free Imust mention thankyou.Less than 24 hours later they were ready for my collection.Thats what I call service.

  9. Mrs Rosemary Howard says:

    Yesterday whilst shopping at my nearest biggest store (Martlesham) I bought a pair of ladies pyjamas to give as a present later today. I was about to wrap them when I find the security tag wasn't removed at the checkout (obviously I paid for them and have the receipt) As I really need them for today I now find I have to make a special 30mile round trip to get this sorted I AM NOT A HAPPY CUSTOMER!!!!!!!

  10. mrs joan case says:

    Shopping today I was standing in queues and felt I would love to try the self service but being elderly felt rather nervous, then this very polite lady asked if she could help or show me how to use them,this member of staff couldn't have been nicer and was quite chatty which put me at ease whilst giving me help and the confidence I needed

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After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.

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Are you encountering troubles during taking a survey? Don’t get annoyed and kraftonline.ru FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for kraftonline.ru to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for kraftonline.ru to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.