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RaceTrac Customer Satisfaction Survey

TellRaceTrac.com - RaceTrac Customer Satisfaction Survey

RaceTrac Customer Satisfaction Survey OfferRaceTrac

  1. Redemption Code For A Free Item

RaceTrac Customer Satisfaction Survey Rules

  1. The offer cannot be redeemed for cash
  2. The code is valid for once only

RaceTrac Customer Satisfaction Survey Usability Report

READ MORE: FedEx Office Customer Survey — FedEx kinkos we listen
  1. PC/Notebook usability rating: 4/5. It takes about 5 minutes to finish with 1 open question. You need a receipt.
  2. Tablet usability rating: 3/5. No mobile page for Tablet. There is 1 open question. You do not need to enter personal information.
  3. Smartphone usability rating: 2/5. No mobile page for smartphones. You can still finish RaceTrac Customer Satisfaction Survey via smartphone, but it may take more than 5 minutes to finish.

RaceTrac Customer Satisfaction Survey Step by Step Guide

  1. Visit RaceTrac customer satisfaction survey official website
  2. Enter the store number that is located at the top of your store receipt
  3. Select date of visit, enter dollar amount and home zip code
  4. Select answers to questions like "Did you go inside the store today?" and enter the transaction number
  5. Rate your overall satisfaction on your recent visit to this store.
  6. Answer the open question about the service you received
  7. Indicate how satisfied you were with the statements like "Treated as a valued guest""Product in stock", etc.
  8. Select your answers to the questions related to the store areas you visited
  9. Select the likelihood that you would return to RaceTrac in the next month and recommend RaceTrac to family and friends
  10. Select answers to questions about yourself such as your gender, age
  11. Write the redemption code on your receipt and get a free item during your next visit.

RaceTrac Customer Satisfaction Survey Video
If you have any problem or difficulty to finish RaceTrac online customer satisfaction survey, refer to the following survey video recorded editorial team. You can also find those related questions and answers related to RaceTrac customer survey in this article.

More Information About RaceTrac
Insiders always get more. Now become a RaceTrac insider to receive coupons and other offers right to your inbox.

RaceTrac Petroleum operates more than 590 retail gasoline convenience stores in 12 southeastern states under the RaceTrac (company-operated) and RaceWay (Contract Operator-operated) names. Most RaceTracs feature 20 to 24 fueling positions and a 5000+ sq. ft. convenience store offering over 4,000 items. In January 2012, RaceTrac introduced its new 6,000 square foot store design, the RT6K, which features Swirl World frozen yogurt, free wi-fi internet and indoor and outdoor seating.
RaceTrac can be found in Florida, Georgia, Louisiana, Texas, and Mississippi. There are over 300 RaceWay-branded locations in Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North and South Carolina, Tennessee, Texas, and VirginiaRaceTrac is a division of a company that includes RaceWay, the contract-operated stores, and sister company Energy Dispatch, which supplies fuel to all the stores.

About RaceTrac Customer Satisfaction SurveyTellRaceTrac.com - RaceTrac Customer Satisfaction Survey
Survey Website: tellracetrac.com
Survey Incentive: redemption code for a free item
Host Website: inmoment.com/websurvey/2/info
Marketing Support: InMoment

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Rating: 2.4/5 (10 vote casts)

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19 comments on “TellRaceTrac.com - RaceTrac Customer Satisfaction Survey

  1. Sonjia Newberry says:

    Store 2330 There was one cashier ringing people up. There was about five of us in line. There was 3 cashiers just standing around didn't seem to be busy doing nothing but ( talking) As you know 6:30am in the morning most of us are going to work. We want to come in and be on our way and not to be ignored​. As a former retail Manager for 28 years Customer Service is the Number One priority!!

  2. Ronald McKenzie says:

    store #668 the lady employees, arde very nice, always greets me, and very profesional

  3. Erin russo says:

    Every time i go in store 2330 daneele and her team is always smiling and ensuring that all guests is taken care of and also she is one of the many manager that works there that when i come in the store is nice and clean with fresh food she is a awesome manager and also her team

  4. celeste perrault says:

    Went to the newly opened Race trac in Port Allen,la. very nice!!!!!!!!!!!! anyway went to purchase a capucciono not in working order/out. the clerk did not say what the problem was did not offer to fill just very rude. that is the reason i quit going because of terrible attitudes brought my business else where. went to the one i believe Slidell excellent customer service very very nice atmosphere. really thought this would be just like them. maybe just maybe for a few days send someone undercover just to see how well they operate. you might be surprised or not. if more big companies would do this things would change. not sure if i will give another chance. but i will say this in the past you guys always had the best Capuccino.YWB

  5. josie says:

    I love race trac but survey is a huge false advertisement

  6. Victor gonzalez says:

    I like race trac,I save money with race trac.

  7. Youcef says:

    I've become a daily litsneer to the lesser half of the show for a while now. Big fan of Up with Chris, and will buy his book after hearing your interview with him last week.I will need to figure out how to get the better half via Stitcher on my android, but am glad to be contributing to keeping your show on the air. My only concern with the show is that the right gains advantage by the criticism of Obama. I think it is important to qualify the criticism with an acknowledgment of the constraint under which he operates. Looking forward to the better half.

  8. NICK FERRANTE says:

    I like RaceTrac but this survey is a joke. Right?

  9. victor lopez says:

    I like the service at the gas station because it have may favorite coffee and sandwwiches than you.

  10. PETER says:

    can't find the survey. this is crazy. this is not good for customer relations. you'd better clean this up. fire the person in charge of this.

  11. mary says:

    I live in Banks County Ga. the new store manager of store number 284 is very unfriendly and his new associates as well...I am a Senior Citizen and to go in this store and have to show an I.D. to purchase tobacco products is so unrealistic..this is where common sense is lacking .. was told the new manager tells the employees they have to ask everyone...I find this offensive to have to run back out to my vehicle to show an I.D. and be told I cant purchase the items without an I.D. I am 66 yrs old ....and this is so aggravating that your company makes people that is over 49"s show an I.D. I can go to QT service station and go in the store and be greeted with a friendly "hello" and not be carded to purchase tobacco products..I used to like going in everyday to get coffee and snacks and my gas when you had friendly employees...so my husband and I decided with many of our senior group to go to QT....thank you Mary

  12. MARY says:

    TOO HARD TO FIND ACTUAL SURVEY - ALL i FOUND WAS "DIRECTIONS TO COMPLETE SURVEY, BUT NOT THE SURVEY ITSELF.

  13. Linda Hurley says:

    I have tried twice to take your survey. It kepts going to this site to tell you how to take it, but does not have a place to take the survey. What happen. I took a survey for EaceTrac 552, several months ago and had no problem, but now all I get is the page on how to take the survey. There is no link to the survey site, the link you have is the link to this page. What happen? It is just like they say, if it an't broke, don;t fix it. What did you do?

    Linda Hurley

  14. Sara Dodd says:

    RaceTrac84 in Hammond,La is the only place I go to get my cigarettes and lotto tickets.Everyone there is friendly and helpful.

  15. Dora P. Boles says:

    I was at Racetrac 127 - 4201 S. Bowen Rd - Arlington, Tx. 786061 and using pump #4.
    I selected the grade I was going to use and took the hose out of the saddle and before I could
    even start pumping gas the meter started running. I was charged 0.36 on by debit.
    I don't care about the .36 but thought you might want to have that looked at. I did buy gas from
    pump 9 and seemed to work ok. (20.13).

    Have a good Day

  16. Sandra Johnson says:

    You should add comments section to your survey for customers to compliment your team members who provide exceptional service! Moe, Trey, Arron & Jared provide awesome customer service at new store 581- friendly, helpful, and welcoming! Please acknowledge them for the great job they do representing your company!

  17. Joann Treint says:

    Love how the gas prices are lower then the surrounding stations. Very HARD to get in and out of this location. Phone number on receipt is in active.. RACETRAC Gas..

  18. Renee Little says:

    Great experience

  19. Charles Teeple says:

    I shopped at Office Depot today, got a receipt that asked me to complete a survey to get $10 off my next $50 purchase. Went to the website and couldn't find the survey. This experience gives me a negative feeling toward Office Depot.

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After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.

X

Are you encountering troubles during taking a survey? Don’t get annoyed and kraftonline.ru FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for kraftonline.ru to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for kraftonline.ru to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.