LEGO Store Customer Satisfaction Survey

lego.com/storesurvey - LEGO Store Customer Satisfaction Survey

LEGO Store Customer Satisfaction Survey OfferLEGO

  1. Help LEGO improve

LEGO Store Customer Satisfaction Survey Usability Report

  1. PC/Notebook usability rating: 4/5. Less than 10 steps, need a receipt
  2. Tablet usability rating: 3/5. 1 open question, need to enter survey information
  3. Smartphone usability rating: 2/5. No mobile page for smartphone. But you can still visit LEGO Store Customer Satisfaction Survey page

LEGO Store Customer Satisfaction Survey Step by Step Guide

  1. Visit LEGO Store Customer Satisfaction Survey
  2. Select the language you prefer to use
  3. Enter the entry code on your receipt
  4. Rate your overall satisfaction with your recent experience at the LEGO Store
  5. Provide your contact information so as to be well-informed if you win the prize

LEGO Store Customer Satisfaction Survey Video
If you have any problem or difficulty finishing the LEGO Store Customer Satisfaction survey, refer to the following survey video recorded editorial team. You can easily complete the survey by following the step-by-step guide in the video.

More Information About LEGO
Lego is a popular brand of construction toys. It is a privately held company based in Billund, Denmark. The company's flagship product, Lego, consists of colorful interlocking plastic bricks and an accompanying array of gears, minifigures and various other parts. Lego bricks can be assembled and connected in many ways, to construct such objects as vehicles, buildings, and even working robots.

About  LEGO Store Customer Satisfaction Surveylego.com/storesurvey - LEGO Store Customer Satisfaction Survey
Survey Website: lego.com/storesurvey
Survey Incentive: Help LEGO improve
Host Website: lego.com/storesurvey
Marketing Support: Medallia

How does the service help you?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 4.5/5 (53 vote casts)

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248 comments on “lego.com/storesurvey - LEGO Store Customer Satisfaction Survey

  1. Keita vincent says:

    Salutations a Élie lego store châtelet. Il est sympa et accueillant avec l'agent de sécurité tjrs souriant et salut les gens,j'ai demandé son nom c Ali.

  2. Busaraporn lomwong says:


  3. Sue Pliszka says:

    I recently shopped in the Lego store in Leister Square in London. I was looking for things for my grandson who loves the new movie. I know nothing about the movie or the products available. Porscha waited on me. She was extremely helpful and was willing to walk me through all the products available. She seemed very knowledgeable about the products available and which were more popular. She was great. Made my shopping experience worthwhile.

  4. Stephen says:

    Very nice I want to thank nic

  5. yvonne melendez says:

    great service

  6. Helene Kring Jørgensen says:

    We received great service from Magnus in the Lego store in Copenhagen. He was very nice, friendly and provided us with great service.

    Helene Kring Jorgensen

  7. Chandra Smith says:

    Excellent service by Pablo at Lego Westfield.

  8. nuralisufov says:


  9. nuralisufov says:


  10. yusuf isufov says:


  11. yusuf isufov says:


  12. Pawbrick says:

    Excellent experience in London Lego store thanks to Leticia's excellent customer service at the cash till. Great place to shop with kids.

  13. rosa carreno says:

    I'm very please every time l go to the Lego Store!!!!

  14. Carolyn Coleman says:

    I purchased four LEGO items on 3-23-17 at the Rockefeller Center store. The items we shipped to my home. The small items were placed in an oversized box without packing; therefore, the box arrived bashed in and the item boxes were dented. I have not opened the items to inspect for additional damage. I called the store three times without success. I desire compensation of some form. Carolyn C. Coleman

  15. XRumerTest says:

    Hello. And Bye.

  16. Bobirley Adams says:

    I was very pleased with the courtesy show at this store. Mark and a young woman whose name slips my mind at the moment were well mannered, courteous and efficient in the way they handled my questions and the efficiency handling my purchase. Conversation was limited, courteous and perfect to efficiently handle the sale but so pleasant that I look forward to returning again some day.

  17. claudia diaz says:

    She was so nice with us I am so glad

  18. Allison Smith says:

    Lucia from the aventura mall store.she was very helpful.

  19. Tatiana says:

    Well done for all!

  20. Jean Raymond says:

    My visit to the Lego store was very nice. Both Emilie and Mathieu were very competent and helpful.

  21. christine says:

    Prima geholpen!

  22. Slawek says:

    I visited the LEGO store, sell Paul, was very nice and polite, advised me a great Lego set. I am pleasantly surprised by great service.

  23. Anna says:

    We love Lego store in Paris. It's favourite toy shop of my five- years-old son.
    The staff is always very friendly and helpful.
    Eulalie was very nice and gave information about the activities in "savanna space".

  24. Celeste says:

    I love the lego store in Bellevue. It's nice to have a close lego store. That has most legos the you can find in amazon.com in a lego store.

  25. george says:

    We were looking for a Lego kit with dinosaurs for my 3 year old grand-daughter. Unfortunately store did not have any and she was disappointed. however the clerk gave her a dragon on the way out and it really made her day. We did however buy a friends kit and she made that with me today!

  26. Johnelle says:

    Jeg vil ogsÃ¥ rigtig gerne være en heldig vinder. Lego er en af de ting som man ikke lige bliver træt af at lege med, – uanset alder Og glÂÃi¦delƒg pÃ¥ske alle sammen!

  27. Jo says:

    I visited the new Paris Store at Les Halles and was very well taken care off by Cloé S. Congrats !

  28. Nasser says:

    Yes a love lego ninjago, city ect....

  29. Eva Blankenship says:

    I visited store at Easton in Columbus, Ohio. Eric Henry was our sales-person. He was very informative and helpful. The store was very busy, but Eric still took the time to answer our questions in such a positive manner. He was always smiling and friendly.

  30. Justin wait says:

    parker was our sales rep. he was excellent

  31. Justin wait says:

    very good visit

  32. elaine says:

    I visited the store at Tysons Corner, Virginia

    I was assisted by a salesperson by the name of ANDY, who was extremely helpful, patient, and very courteous. We hope to have all salespeople to be like ANDY.

  33. Stephen Quinn says:

    I was treated with great respect in the LEGO Shop and I was served by Paul. The rest of the staff have always being good every time I go in to the shop in Liverpool.

  34. jumada says:


  35. Julie says:

    Cody was helpful when I was trying to get my pick a brick container to the register. I had to hold my coat because the store was so hot.

  36. Skip says:

    I brought my 7 year old grandson to the store so he could pick out his Christmas present. He loves Lego's and he has me hook as well. He loved the wall where he could pick out Lego items he wanted to build with using his imagination. We both enjoyed the Lego store.

  37. Michele Chan says:

    I found the staff extremely friendly but the store itself was overly warm, very difficult to stand in line when it was so hot.

  38. Roberto Cosme says:

    Ryan was very attentive and helpful.

  39. Faure says:

    Très bon accueil a la boutique lego de la par dieu dans un lieu un peu petit mais très convivial

  40. Bill Mundt says:

    I was helped by a young lady named Taylor and she was very helpful in helping me select Christmas gifts for my grandchildren


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and kraftonline.ru FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for kraftonline.ru to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for kraftonline.ru to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.