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FedEx Office Customer Survey

fedex.com/welisten - FedEx Office Customer Survey

FedEx Office Customer Survey OfferFedEx Office

  1. $5 off purchase of $25 or more on next visit

FedEx Office Customer Survey Usability Report

  1. PC/Notebook usability rating: 4/5. About 5 minutes to finish, 1 open question, need receipt.
  2. Tablet usability rating: 3/5. No mobile page for Tablet. No need to enter personal information.
  3. Smartphone usability rating: 2/5. No mobile page for smartphones. You can still finish FedEx Office Customer Survey via smartphone, it may take more than 5 minutes to finish.

FedEx Office Customer Survey Step by Step Guide

  1. Choose the language you prefer to take this survey
  2. Select answers to questions "What type of service did you require during this visit?", "Do you have your receipt from your transaction?"
  3. Enter the transaction number found on your receipt
  4. Select date and time of purchase on your receipt
  5. Select answer to question "Which one of the following best describes your order?"
  6. Rate your satisfaction in the areas like "Overall satisfaction with your visit", "Knowledge of the team member " based on your visit
  7. Select the likelihood that you will return to any FedEx Office location again, recommend FedEx Office to your friends and colleagues
  8. Answer the open question about your visit
  9. Select answers to questions like "Which best describes the reason for this purchase? ", "How frequently do you visit FedEx Office for your business or personal projects? "
  10. Select your gender and age
  11. Print the page to redeem

FedEx Office Customer Satisfaction Survey Video
If you have any problem or difficulty to finish FedEx Office online customer satisfaction survey, refer to the following survey video recorded editorial team. You can also find those related questions and answers related to FedEx Office customer survey in this article.

More Information about FedEx Office
FedEx Office (FedEx Office Print & Ship Services, Inc., formerly FedEx Kinko's, and earlier simply Kinko's) is a chain of stores that provide a retail outlet for FedEx Express and FedEx Ground (including Home Delivery) shipping, as well as printing, copying, and binding services. Unlike its main competitor, The UPS Store, all FedEx Office stores are corporate-owned.

Besides traditional full-service copy and print shop services, all stores also provide a number of self-service features: color and monochrome photocopiers, fax machines, digital photo printer kiosks, and several desktop computer rentals, of which one always has an image scanner and some design software (mainly Adobe Systems applications) installed. The computers available for rental are connected to at least one color and one monochrome laser printer (some newer stores have only a color printer but charge less for monochrome prints). The stores also offer a selection of office supplies and business books for retail purchase.

About FedEx Office Customer Surveyfedex.com/welisten - FedEx Office Customer Survey
Survey Website: fedex.com/welisten
Survey Incentive: $5 off purchase of $25 or more
Host Website: mindshare.com
Marketing Support: Mindshare

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Rating: 3.5/5 (58 vote casts)

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1,212 comments on “fedex.com/welisten - FedEx Office Customer Survey

  1. WILLIAM HUNT says:

    TODAY i WAS SERVED BY BRYAN AT THE 18111DALLAS PARKWAY STORE. HIS ATTITUDE ABOUT THE CUSTOMER AND CUSTOMER SERVICE WAS OUTSTANDING. HE WAS FACED WITH A TECHNICAL PROBLEM AND PATIENTLY FIXED IT AND MADE MY SURVEY COPIES. HE DEMONSTRATED THE HIGHEST LEVEL OF PROFESSIONAL COURTESY. HE IS AN OUTSTANDING MANAGER AND HE MADE ME VERY COMFORTABLE AS A CUSTOMER. THIS MANAGER SHOULD BE KEPT AND PROMOTED TO A HIGHER MANAGEMENT POSITION. BRYAN EXHIBITS THE VERY HIGHEST LEVEL OF GOOD CHARACTER. KEEP HIM!!

  2. Susan Roper says:

    Jill at your Fairborn store (Center Number 0187) was so helpful!

  3. Olga Cataldi says:

    In Center Number 1975, I had a big printing order that required quite a bit of photo quality adjustments. Steven, who served me, went above and beyond his means to reach excellent quality of prints. I have been served by Steven numerous times before and he always was doing outstanding job. Thank you very much! Will be at this office in the future!

  4. michael warnott says:

    FedEx store on Nicholasville rd in Lexington Ky is excellent in all their services

  5. Dorothy Lyman says:

    I want to tell you what a helpful employee you have at your Hollywood district store. Jared made

  6. Valinda says:

    Thanks for all you do

  7. Patrick Kenney says:

    Last week my wife brought a number of photos, in date order & pictures upright, to center #1903 Location Code JTOK to have the photos placed on a USB for a slide show at her fathers funeral. Transaction *19030148692. The USB was picked up on Oct 1,2017. On Monday Oct 2, we instilled the USB into the projector to view. Your tech did the worst job in history of copying the photos. No longer were they in date order but photos were from 90, 180 to 270 degrees off. The final project was never looked at for correctness. My wife was in tears at looking at the disaster of the work done to her unusable funeral slide show. I took the USB back to Center 1903 and talk to your amazing employee Clorissa. She looked at you work, apologized for poor workmanship, and said if I brought the photos back, she would redo the whole project correctly this time. It would be completed the next day to be picked up. I brought the photos back. Clorissa called to say it was ready. Thank you Clorissa at Center 1903 Location code JTOK. She is what all employees should be. Patrick Kenney

  8. Sean Crawford says:

    I use this location for shipping for work have never had a complaint or problem with the staff they know me by name and always greet me with a friendly gesture and always take care of my needs no complaints from me

  9. armigr jagoe says:

    In center number 1813, location code:GAIKO

    I had excellent service from a young man, named Alec.
    If I again had my own business, I would hire him away from you

  10. Mark Gray says:

    Customer Service Rep Debbie was great! She was very informative and helped me use the rental PC to help me complete a project that I needed to get done. Her information enabled me to get up and running quickly. She also was nice enough to make herself available if I had followup questions. This was my first time using the Kinko PC and it was a very good experience that will enable to consider this service a viable option in the future. I appreciate her efforts as my service experience at the 544 Farmington Ave Hartford, CT. location has consistently been solid a
    and appreciated.

  11. Kathy Breen says:

    after having multiple problems in getting my fedex form done properly at their office (CIBK), one service person helped remedy my situation one day and then the next and was very helpful. She helped scan the 2 docs that were never received by the shipper. Her name was Amel. I greatly appreciated her assistance and her expertise.

  12. steve horst says:

    1835 Newport Blvd
    Costa Mesa 92667

    787866902140 awb

    Kimmy, service level, EXEMPLARY

  13. Linda King says:

    The FedEx store at Louis Henna Blvd., Round Rock, has excellent customer service. The initial person who helped me this time was named LaFonsa, and he was extremely nice. When I returned for help with a problem, John and a trainee Amanda, couldn't have been more client satisfaction-oriented. I will continue to return here for any needs this store can meet because they always do a great job!

  14. Sheila says:

    Many thanks to Marc B. that assisted me at the Great Neck store. I needed copies ( single and double sided) and "thought" I could do it myself. After some mishaps, I decided to asked for his help. He was patient, courteous and completed the job faster than I could have. I will definitely return for future tasks.

  15. Teri Fernandez says:

    Employee "Cecilia" at your Fullerton store Center #0301, was an absolute wonder helping me out with a last minute job. I came in with tears and left with smiles. She is a 10+ professional. Keep that girl.

  16. Franco says:

    Center number: 0317. I needed to do some computer work and print some documents RICHARD
    assisted me with precise and knowledgeable directions. He was very helpful, professional and courteous. That was simply great ! I will comeback and look for him again.

  17. lance lucas says:

    I go to the 300 E. dimond blvd. branch pretty regulary to get some stuff done and rachel t. has always been there and took care of what ever i needed done in a very polite and fast way.

  18. Stephen says:

    I needed to send a package to a lab and was greeted by Michelle at Center number: 0045, Location code: OJCKO. She was friendly, courteous and professional. What more do I need to say? I felt taken care of in an exceptional manner.

  19. Claudy Bellomo says:

    Just wanted to say thank you to Sue at Longmont Fed Ex. She helped me finish my resume and did an awesome job. Very exceptional lady. I tell everyone about her.
    Claudy Bellomo-Longmont, Colorado

  20. Ken Munch says:

    The staff at center number 1411 location code FSDK is always friendly and helpful. I have been pleased with the service and quality of work. Their knowledge of graphs and logo placement is appreciated. It is great to have assistance from Kirk E., Joshua W. and Ahmed B.

  21. Emily Dixon says:

    Sukhpreet K at your FedEx Office, Wolfchase location in Bartlett, Tn, was awesome!!! He was very knowledgeable, courteous, and efficient. Our church homecoming bulletins turned out beautifully! Thank you, Sukjpreet!!! I know where to go for a print job well done!!!

  22. Theresa hardin says:

    I went in to the FedEx store in Memphis TN. When I tell u that ms. Terra was there to help me from the time I walked in to the time I left out she was awesome she greeted me and was able to get me what u had came Into the store for thanks you Terra you where the best and I really appreciated you slit her customer service was on point I couldn't thank her Enuff.i rate her from. 0 to 10 zero being the lowest and 10 beeping the highest I give her a 10 plus...... The

  23. Theresa hardin says:

    I went in to the FedEx store in Memphis TN. When I tell u that ms. Terra was there to help me from the time I walked in to the time I left out she was awesome she greeted me and was able to get me what u had came Into the store for thanks you Terra you where the best and I really appreciated you slit her customer service was on point I couldn't thank her Enuff.

  24. Judith Gribble says:

    When I entered the store at 4425 Conroy Avenue in San Diego, Crystal asked how she could be of service to me. The store was quite busy, but Crystal maintained her friendly attitude with all the customers. She is definitely an asset to FedEx.

  25. alex vasiliu says:

    Great service from Luis Negrete at store 1023.Very good and prompt

  26. Steven Krakowka says:

    Great job by Denise Boeke! Very friendly and helpful. Keep it up! Regards, Steve Krakowka

  27. Hal Baerg says:

    I was helped by Alfred at the Del Mar store and was really pleased with his knowledge and efficiency with everything in the store.
    This computer wouldn't let me download the survey so I'll post my receipt # here 09910085559.
    He really cares about people and I still think about his kindness.
    TY,
    Hal

  28. Robert Kent Kyler says:

    I made an international shipment this morning at Fedex center number 0105, location OKCKK, my clerk was Michele. I wanted to let you know just how professional she was and how helpful she was. I was extremely pleased with the service she provided this morning. Robert Kent Kyler

  29. elise says:

    Harvey at center number 0668, location code PHKK was wonderful in helping me scan some documents i need to send. very very attentive, i have been coming to this many times in the past and have asked to scan documents and was not receptive. 5 stars to Harvey thank you

  30. D McKenna says:

    Excellent customer focus. Clear on explanations. Very calm in very busy site.

  31. Aice Economy says:

    Today, I was at the Lenox Center #1551, Location PDKKS. I very nice employee, Dan, helped me laminate two items, and he helped me locate two items I was surprised to find. Had it not been for Dan, I would have been unable to complete these tasks.

  32. Rosemary Conniry says:

    I recently spent over $1,800 shipping art work from Palm Desert Ca. To Province Town, Ma.i want to thank Melissa,Miles,Cameron, Mike,Rebecca, and Ryan for their help and getting everything packed up and off on time to make this important show.everything arrived in perfect condition and right on time.You are the only carrier I will use from now on.They couldn't have been more caring and friendly.
    Rosemary Conniry

  33. jen says:

    Will was AWESOME help!!!! So patient, kind and helpful. Thank you, Will!

  34. henry b. tillman says:

    I was very pleased with your service.

  35. Lyric Baremore says:

    More than pleased with the service received at my Fedex St located here in Post Falls Idaho.
    It was quick and very easy. from employee:2277854
    She was ever so polite though business like. Full of fun but excellent at her job... a credit to your company.

  36. Julian Mossey says:

    Mark at store #0144 was very kind & helpful, outstanding customer service

  37. Dr. Gary Nix says:

    My wife and I were fortunate enough to find a stained glass window which we had been seeking for a number of years. As my wife had taken the treasure from the car to take it into store #1188, a FedEx store employee came into the parking lot to save the window from being blown from her hands. Inside the store, Richard told us that the window exceeded the dimensions which could be shipped from #1188 and would have to be shipped from the freight division of FedEx. Richard was most helpful in helping us to connect with the freight division. When a very unhelpful Ebony came online, Richard assisted us and had great difficulty in getting accurate responses from her. He helped us to connect with a different customer service rep. In the end, he sold us on leaving the window for packing and shipping. We felt that Richard went above and beyond in customer service. We were ready to walk out after the frustration of dealing with Ebony, but remained due to Richard's excellent service.

    We will have larger shipments in the future and will certainly return to store 1188 in Largo!

  38. Brenda Bell says:

    Love all the workers

  39. Brenda Bell says:

    Love FedEx, always on time

  40. hodan Ismail says:

    The service was amazing the costumer care was over and beyond beyond helpful. Lashanna you are great thank your amazing.

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After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.

X

Are you encountering troubles during taking a survey? Don’t get annoyed and kraftonline.ru FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for kraftonline.ru to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for kraftonline.ru to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.